Thank you for shopping with us! We are truly grateful and want each and everyone of you to be satisfied with your product. We offer customizable item's and therefore they are handmade and made to order. Due to the high volume of orders coming in. please allow up to 6 weeks for your item to ship for customized item's. If you're looking for a ready to ship item, please see our Store Front Item's Collection.
If a Ready to Ship item is placed with a NON Ready to ship item(s) you must expect the regular turnaround time.
Due to COVID-19 there may be additional delays on orders.
If a product you purchased has a defect upon opening please email us within 3 days of receiving at TTTLEATHERGOODS@GMAIL.COM with the following information:
- Order number
- Name on order
- Problem with product
- Pictures of defected area on product
Turn around time may vary depending on holiday season. TTT thoroughly inspects each and every product before it ships out but mistakes do sometimes happen. If you have received a defected product you must contact us within 3 days for TTT to cover shipping costs and we will fix or send you a new item. After the 3 day period we will still be more than happy to fix any issues, but TTT will not cover shipping costs.
Please send items to:
527 13th St W
Bradenton FL 34205
We do not issue any refunds. TTT will not cancel an order after it is placed. Orders that did not use discount codes will not be reversed and/or edited. You have 3 days from receiving your items to email about an exchange. Once we receive your original item we will inspect it to make sure it is in new condition. Items that show use are not eligible for exchanges. TTT will not cover any shipping costs associated with exchanging of items. We want all of our customers to be happy and appreciate any and all feedback to TTTLEATHERGOODS@GMAIL.COM
All wholesale orders are final sale. We do not issue refunds on deposits.
**Wholesale orders may take longer than our normal turn around time to ship and all sales are final**